Last updated: 18 May 2026

Coed y Ddraig (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what information we collect, how we use it, and the rights you have under UK data protection law, including the UK GDPR.

1. Who We Are

Coed y Ddraig is a themed holiday accommodation located in Wales. Our website address is: https://coedyddraig.co.uk

If you have any questions about this policy or how your data is handled, you can contact us at:

Email: [email protected] Address: Coed y Ddraig, Tregaron, Wales, United Kingdom

2. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Booking details
  • Payment information (processed securely by third‑party providers; we do not store card details)
  • Messages or enquiries submitted through our contact form

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Cookies and tracking data (see Section 7)

c. Information from Third Parties

If you book through external platforms (e.g., Airbnb, Booking.com), they may share booking information with us so we can manage your stay.

3. How We Use Your Information

We use your personal data to:

  • Process and manage your booking
  • Communicate with you about your stay
  • Respond to enquiries
  • Improve our website and guest experience
  • Send optional marketing communications (only with your consent)
  • Meet legal or regulatory obligations

We do not sell your data to third parties.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract: To manage your booking and provide your accommodation.
  • Consent: For marketing emails or optional communications.
  • Legitimate Interests: To improve our website, security, and guest experience.
  • Legal Obligation: For tax, accounting, or regulatory requirements.

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to keep your data secure, including:

  • Encrypted website connection (HTTPS)
  • Secure booking and payment processors
  • Restricted access to personal data
  • Regular security monitoring

We retain your data only for as long as necessary for the purposes outlined in this policy.

6. Sharing Your Information

We may share your information with:

  • Booking platforms (if you booked through them)
  • Payment processors (for secure transactions)
  • Website hosting and analytics providers
  • Legal authorities if required by law

We never sell or rent your personal information.

7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Ensure the site functions correctly
  • Improve performance and user experience
  • Analyse website traffic
  • Support marketing and remarketing (where consent is given)

You can manage or disable cookies through your browser settings.

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, contact us at: [email protected]

9. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect data from children.

10. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: [email protected] Address: Coed y Ddraig, Tregaron, Wales, United Kingdom